Report reveals agent hostility to helping HMRC tax landlords

An HMRC tax initiative designed to reduce landlord tax fraud by allowing letting agents to pay tax on their clients’ behalf has been universally rejected in focus groups.

Government researchers assessed the idea of an alternative voluntary ‘withholding process’ to UK resident landlords, whereby agents would administer and collect tax on income from property on their behalf and pass it directly to HMRC – loosely based on the Non-Resident Landlord Scheme already administered by some letting agents.

None of the landlords interviewed would have volunteered for the scheme, as most saw the administration of tax as outside the letting agents’ remit and did not want them being privy to personal financial details.

They were also opposed to paying for it, particularly those who chose not to use a letting agency’s fully managed service.

Letting agent opinions on the scheme were mixed, with those who worked for a small or independent agency tending to be more negative.

A common concern in the research was who would be accountable if a letting agent failed to pay the tax to HMRC, or if a tenant defaulted on rent, and whether landlords would be accountable for letting agent fraud or error.

Landlords were generally more receptive to the idea of a digital Personal Tax Account which was seen to have the potential to more accurately record tax, reducing the need for long phone calls with HMRC.

It was also seen to be a more efficient, faster system, which could reduce the administration burden for the taxpayer.

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