New guidance issued on complaint handling for governing bodies: Housing Ombudsman

The Housing Ombudsman has reported that 23 complaint handling failure orders had been issued between April to June 2021, highlighting problems with progressing complaints and meeting the Ombudsman’s standards on complaint handling. The second report on failure orders marks one year since the launch of the Ombudsman’s Complaint Handling Code in July 2020 setting out […]
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BEIS minister, Grant Shapps announced £1bn boost for ECO scheme to insulate homes, from April 2023
Landlord association, iHowz, question why it has taken so long, to offer so little, so late, given we are still waiting for the new standards
#iHowz, #GrantShapps, #BEIS, #MEES

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