New guidance issued on complaint handling for governing bodies: Housing Ombudsman

The Housing Ombudsman has reported that 23 complaint handling failure orders had been issued between April to June 2021, highlighting problems with progressing complaints and meeting the Ombudsman’s standards on complaint handling. The second report on failure orders marks one year since the launch of the Ombudsman’s Complaint Handling Code in July 2020 setting out […]
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Today the ONS confirmed Government is still spending almost £9bn on energy price subsidy and support.

iHowz ask why 2 years on the new MEES are not published and only limited finance available for energy efficiency in homes
https://www.ons.gov.uk/economy/governmentpublicsectorandtaxes/publicsectorfinance/bulletins/publicsectorfinances/february2023

@iHowz, @DLUHC, @HMTreasury

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