Housing Ombudsman calls for stronger regulation of Managing agents

On 22 March 2022 the Housing Ombudsman called for stronger regulation of managing agents following an investigation into unfairness to social landlord residents. The Ombudsman examined 62 cases investigated over one year where the landlord had to engage managing agents and private freeholders to resolve issues. It found a high level of maladministration at 64.5 […]
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