Damp and mould: Housing Ombudsman urges zero tolerance

The Housing Ombudsman has published a Spotlight report which urges social landlords to adopt a zero-tolerance approach to damp and mould. The report – Spotlight on damp and mould – It’s not lifestyle – examined 410 complaints investigated concerning 142 landlords over a two-year period, with maladministration found in 56 per cent, rising to 64 per […]
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