The Mayor of London, Sadiq Khan, has launched a new Service Charges Charter. The Charter includes a set of commitments that housing providers are expected to comply with to improve the experience of London leaseholders. It has four overarching themes:

• Transparency – ensuring leaseholders are provided with the information they need to understand their service charges
• Affordability – ensuring that leaseholders can afford the service charges imposed upon them
• Design – encouraging design approaches for new build developments that minimise the need for service charges while ensuring high quality design
• Challenge and redress – making leaseholders aware of how to challenge their service charges and the routes to redress that are available to them.

For more details, click here.