Agent accuses Ombudsman of being “an indolent Chihuahua” slur

A lettings agent who wants tenants to take out policies to fund complaints against agencies and landlords has branded the social housing sector’s redress service “an indolent Chihuahua.”

Ajay Jagota, who runs his KIS lettings agency based in Tyne & Wear, also operates a claims service called Ve...

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