Client money means money received by a property agent in the course of English letting agency work within the meaning of section 54 of the Housing and Planning Act 2016 or English property agency work within the meaning of section 55 of that Act and held on behalf of another person.
A letting agent means a person who engages in letting agency work (whether or not that person engages in other work). It doesn’t include staff who work for a letting agent so only the letting agent company (or individual) requires the client money protection.
“Letting agency work” means things done by a person in the course of a business in response to instructions received from—
But, letting agency work does not include all of the following things (as long as nothing else is done by the letting agent):
Property manager and property management work means things done by a person in the course of a business in response to instructions received from another person (“the client”) where—
“Property agent” means a letting agent or property manager